The Right Person for the Right Job

The Right Person for the Right Job

 An old saying my grandfather used to have was, that you didn't use a hammer to put in a screw. The meaning behind this was that you used the right tool for the right job, while people are not tools this still holds true. The right person should be used for the right job, the purpose of this will be that you will instill in the worker and those around them a confidence of the job being done, and the maximum efficiency for the job being done.

Confidence in the task at hand.

When a person who is either used to a task or has been previously relegated to the task on a consistent basis you begin to build confidence for the individual doing the task. These individuals become experts in their field and are able to perform the maintenance task with confidence knowing that they did the job to the best of their ability, they also become better at trouble shooting anything that goes awry in either that section of the aircraft or if it has to do with that task that they have been doing consistently. The confidence that they have in the job that they did is infectious as well, as a section leader during aircraft maintenance I knew without a doubt that some of the airframe personnel that I went to could tell me whether an airframe repair could be done on the aircraft and even how long it would take, or whether we would need to either take off the part being repaired and give me an on the ground repair time estimate. This confidence that they had would instill confidence in me as to their decisions, as they were consistently working on those sections of the aircraft. Likewise, they would have confidence in my team and our knowledge of what parts to take off to get them the piece they would need so they could make their repairs, and to do so in a timely and safe manner. As I don't work on the airframe specifically and they did, they had confidence in what they were doing. They were the right people for the right job, using somebody else could be done, but those people were not the masters of that craft.

How it improves performance.

As I stated before, I could have used different people for the task of airframe repair. Any of the Airframe Department could have taken care of my helicopter we were working on. However, they would have done so at a drastically reduced pace as they would not have been nearly as familiar with the aircraft and were more familiar with other aircraft. This doesn't mean that they couldn't do the repair though, the right people for the right job which usually work on my aircraft are merely more familiar with the repairs, and thus have an expertise that comes from repetition and confidence in their craft. This expertise decreases the time required to work the repair and reduces the material required to do the repair. For instance, I am qualified to work on UH-60 helicopters, but my primary aircraft is the CH-47 this does not disqualify me from working on the UH-60 but the repairs that I did would take much longer to enact than the specific maintainers for that aircraft. The right person for the right job improves the performance of the whole and makes for the best result.